Privacy Policy

This website www.mtechconnect.com is owned and operated by M-Tech Connect, a company registered in England and Wales.
Address: Grosvenor House, 3 Chapel St, Congleton CW12 4AB

This policy explains how we collect, store, and use personal information from individuals who provide their data via our website, over the phone, face-to-face, or in writing. It also explains how you can request information about how your data is used.

M-Tech Connect is committed to protecting your privacy and maintaining the security of any personal information you provide. We strictly follow UK data protection legislation and are registered with the ICO (Information Commissioner’s Office).

You can contact us regarding your personal data at info@mtechconnect.com or by post to the address above.


Legal Basis and Purpose for Processing Your Personal Data

Our Privacy Policy gives you information on how we collect and use your personal data. To process your data we must have a lawful basis to do so. The law allows for six ways to process your personal data. We will process your personal data where:

  • You have given consent to the processing of your personal data for one or more specific purposes;
  • It is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract;
  • It is necessary for compliance with a legal obligation to which we are subject;
  • It is necessary to protect your vital interests;
  • It is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  • It is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

How Do We Collect Information?

We collect personal information when you:

  • Enquire about our services

  • Become a member

  • Send or receive emails

  • Attend our events

  • Ask questions about our services

  • Otherwise provide personal information

We may also receive information from third parties, including service providers or contacts who wish to inform you about our website or services.


Information We May Collect From You

To support your interest in M-Tech Connect, we may collect:

  • Name, place of work, and position

  • Contact details including email and postal address

  • Your interests in M-Tech Connect services and events

  • Your computer IP address

  • How you found our website

We also gather general information about the use of our websites, such as which pages users visit most often, and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails sent out from M-Tech Connect. This information is collected using Google Analytics software and email software such as mailchimp. We may use this information to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites. Please see information on Cookies below.


How Do We Use Your Information?

We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as may be obvious in the context of collection). Your personal data will be used by us in the following ways:

  • Responding to enquiries

  • Sending requested information

  • Improving our services

  • Facilitating interest in careers at M-Tech Connect

  • Administrative purposes, including service updates and subscription renewals

  • Personalising content and emails based on IP addresses or device identifier

  • For analysis and research to improve our services offered.

  • To improve your search results.

  • To conduct surveys with you (where you have consented to us contacting you for such purpose).


Sharing Data With Third Parties

To make certain services available to you, we may need to share your personal data with some of our service partners.  These include IT, training and website and marketing service providers.

M-Tech Connect. only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.  We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to the FP and to you, and for no other purposes.

Other Third Parties

Aside from our service providers, M-Tech Connect will not disclose your personal data to any third party, except as set out below.  We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

– governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: –

– to comply with our legal obligations;

– to exercise our legal rights (for example in court cases);

– for the prevention, detection, investigation of crime or prosecution of offenders; and

– for the protection of our employees and customers.


How Do We Protect Personal Information?

We use a secure server when you contact us via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate, and up to date.  We will ensure that your personal information is kept only for so long as is necessary for the purposes for which it was collected and is securely destroyed in accordance with our data retention and disposal policy.


Your Consent

By providing your personal information, you consent to its collection and use as described in this policy.


Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


How Long Do We Keep Your Data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.


Changes

Please update us if your personal details change. We may update this Privacy Policy occasionally; updates will be posted on this page. Continued use of the website constitutes acceptance of any changes.


Trademarks and Copyright

All content on www.mtechconnect.com is protected by copyright and intellectual property laws. You may print or download content for personal use. All other uses require permission.


 

Complaints

If you have cause for complaint please contact us and we will follow up with you to resolve this. If you have a data privacy related complaint, you also have the option to direct your complaint to the Information Commissioner’s Office (ICO).

 

Data Protection Regulator

Further information and advice about data protection is available from:

The Office of the Information Commissioner
Website: www.ico.org.uk

Disclaimer

Information on this site is for general purposes only and is not professional advice. Use of the site does not create a contract for services.